- What is changed in early 2022?
Some of the My Cloud Home Do More apps will be updated and some will be discontinued.
The AlexaTM integration will not be available following the update. The newly rebuilt Social and Cloud Import functionality will not include InstagramTM, BoxTM and OneDriveTM integrations.
- Which apps will be supported going forwards?
Application Support as of May 2022 Facebook Supported Instagram Support ended Google Photos Supported Dropbox Supported Google Drive Supported One Drive Support ended Box Support ended Mirror It Supported through ElephantDrive Plex Supported Cloud Beats Support ended Sonos Supported through Enabling Local Access Network Import Supported Alexa Support ended Channels DVR Support ended - What happens to the files I have in My Cloud Home that came from Instagram, Box and OneDrive?
Files that have already been downloaded to My Cloud Home will remain in My Cloud Home. Files currently in Instagram, Box and OneDrive will remain there. Only future imports and file syncing are affected.
- How is the Mirror It for My Cloud Home backup subscription service affected?
Western Digital will no longer offer the Mirror It for My Cloud Home backup subscription service. The service will continue to be available through our partner ElephantDrive.
- Do I have to install a new Mirror It app?
Yes. There will be a new ElephantDrive app available in the Do More app store.
- What happens to the files I already have backed up in the cloud?
Your backups will remain in the cloud. You will need to install the ElephantDrive app to manage file backup and retrieval.
Do More Apps for My Cloud Home Frequently Asked Questions
Details
| Answer ID | 28728 |
| Published | 09/30/2019 09:51 AM |
| Updated | 04/02/2024 01:08 PM |
